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Home
—›
Applied Business Research
Applied Business Research MCQs
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Which of the following is FALSE regarding business research?
Business research covers a wide range of phenomena.
Business research is not considered rigorous enough to apply the scientific method.
The purpose of business research is to provide knowledge to managers.
Business research can be directed toward an element of an organization's internal operations.
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_____ is the application of the scientific method in searching for the truth about business phenomena.
Management
Business
Business Research
Science
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Pamela is testing the hypothesis that employees will be more productive working in offices painted with muted colors rather than bold colors. Pamela i...
qualitative research
essential research
scientific deduction
business research
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All of the following are important aspects of the business research process EXCEPT _____.
gathering information
idea and theory development
analyzing data
making results publicly available
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Which of the following are the two types of business research based on the specificity of its purpose?
basic and applied
scientific and non-scientific
cross-sectional and qualitative
quantitative and secondary
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_____ is conducted to address a specific business decision for a specific firm or organization.
Basic business research
Qualitative business research
Quantitative business research
Applied business research
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Campbell's Soup is considering launching a new gumbo product and is testing different recipes with consumers before full commercialization. What ...
secondary research
basic research
applied research
test research
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Which type of research tries to verify a theory or to learn more about a business concept and is not intended to solve a particular business problem?
performance-monitoring research
basic research
total quality management
the scientific method
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A business professor is examining the relationship between age and ethical business behavior. The research is not being conducted for any specific bus...
basic business research
formal business research
applied business research
abstract business research
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Which of the following refers to the way researchers go about using knowledge and evidence to reach objective conclusions about the real world?
qualitative method
quantitative method
scientific method
primary method
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All of the following are business orientations EXCEPT _____.
management-oriented
product-oriented
production-oriented
marketing-oriented
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A firm focusing more on how to provide value to customers than on the physical product or production process is embracing which business orientation?
marketing orientation
quality orientation
external orientation
value orientation
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Which of the following is the first step in developing a business strategy?
analyzing firm performance
identifying problems or opportunities
selecting and implementing a course of action
diagnosing and assessing problems or opportunities
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Which of the following is the LAST step in developing and implementing a business strategy?
analyzing firm performance
evaluating the course of action
identifying problems or opportunities
diagnosing and assessing problems or opportunities
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____ is the formal, objective measurement and appraisal of the extent a given activity, project, or program has achieved its objectives or whether co...
Monitoring research
Performance research
Comprehensive research
Evaluation research
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When Target stores monitors the sales activities of its retail stores in order to detect any indication of dollar sales changes, this is an example of...
relationship marketing research
total quality management research
basic research
performance-monitoring research
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When a manager decides not to do research because a decision needs to be made before the results of the study can be analyzed, this is an example of w...
nature of the decision
time constraints
availability of the data
cost considerations
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When a manager is trying to decide whether a new product launch decision should be postponed until some additional research can be conducted, which of...
Is the proposed research expenditure the best use of the available funds?
Will the information gained by business research improve the quality of the business decision enough to warrant the expenditure?
Will the payoff from the research be worth the dollar expenditures for research?
all of these choices
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A theory is an abstract, untestable explanation of some events.
True
False
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The empirical level of the ladder of abstraction is the level of knowledge that is verifiable by experience or observation.
True
False
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Empirical testing means that something has been examined against reality using data.
True
False
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The first step in the scientific method is to formulate concepts and propositions.
True
False
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In theory development, which of the following is the level of knowledge expressing a concept that exists only as an idea or a quality apart from an ob...
empirical level
primary level
conceptual level
abstract level
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A concept that is not directly observable or measurable but can be estimated through proxy measures is called a(n) _____.
indirect construct
secondary construct
higher order construct
latent construct
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When a researcher collects data to test the hypothesis that consumers will be more satisfied if a business offers compensation after the consumer comp...
empirical
validation
confirmation
observational
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A researcher is testing the hypothesis stating a positive relationship between business owners' level of risk tolerance and the insurance coverag...
hypothetical method
scientific method
deductive method
inductive method
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The three types of marketing research are exploratory, descriptive, and causal.
True
False
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When grading the question, it would appear as: The purpose of exploratory research is to provide conclusive evidence for a particular business action...
True
False
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Descriptive studies are conducted with a considerable understanding of the situation being studied.
True
False
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Descriptive research often helps describe market segments.
True
False
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Which of the following represents a situation that makes some potential competitive advantage possible for a business?
business threat
forward linkage
symptom
business opportunity
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Janna discovers a market segment that is underserved by competitors' products. For Janna's company, this segment represents a _____.
business threat
business opportunity
backward linkage
test market
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_____ is the process of developing and deciding among alternative ways of resolving a problem or choosing from among alternative opportunities.
Business
Business research
Decision making
Verification
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Which of the following means that the decision maker has all information needed to make an optimal decision?
certainty
ambiguity
concomitant variation
non-spurious association
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In which situation do symptoms exist, but are subtle and few, making problem identification difficult?
problem-focused decision making and conditions of high ambiguity
problem-focused decision making and conditions of low ambiguity
opportunity-oriented research and conditions of high ambiguity
opportunity-oriented research and conditions of low ambiguity
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When grading the question, it would appear as: All of the following are types of business research EXCEPT _____.
exploratory
selective
descriptive
causal
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____ research aims to clarify ambiguous situations or discover ideas that may amount to true business opportunities.
Exploratory
Preliminary
Clarifying
Descriptive
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Companies, such as Kraft and Procter & Gamble, conduct research to clarify ambiguous situations or discover ideas that may be potential business oppor...
inferential
causal
descriptive
exploratory
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Which type of business research addresses who, what, when, where, why, and how questions?
causal research
exploratory research
descriptive research
proscriptive research
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Which of the following seeks to diagnose reasons for business outcomes and focuses specifically on the beliefs and feelings respondents have about and...
causal research
diagnostic analysis
concomitant research
test-market
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Which type of research is being conducted when a researcher conducts an experiment to answer the question, "Will shareholders respond favorably if we ...
causal research
exploratory research
pilot study research
descriptive research
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A conclusion that when one thing happens, another specific thing will follow is known as a _____.
diagnostic analysis
manipulation
causal inference
deliverable
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Jackie has noticed that when the temperature rises, sales at her clothing boutique also rise. This is an example of _____.
concomitant variation
nonspurious variation
linear variation
absolute variation
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All of the following are degrees of causality EXCEPT _____.
contributory causality
conditional causality
absolute causality
non-spurious causality
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Which of the following is the weakest form of causality but is still a useful concept?
absolute causality
contributory causality
conditional causality
secondary causality
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Which of the following is a carefully controlled study in which the researcher manipulates a proposed cause and observes any corresponding change in t...
survey
unobtrusive observation
diagnostic analysis
experiment
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_____ means that the researcher alters the level of the experimental variable in specific increments.
Causality
Testing
Analyzing
Manipulation
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All of the following are stages in the research process EXCEPT _____.
analyzing data
formulating conclusions and preparing a report
demonstrating causality
planning a sample
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What type of research is being conducted to answer the question: "Would this target market be interested in this type of new product?"
causal research
exploratory research
situation analysis research
descriptive research
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All of the following are examples of exploratory research techniques EXCEPT _____.
previous research
pilot studies
case studies
experimentation
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Which of the following refers to a small-scale study in which the results are only preliminary and intended only to assist in design of a subsequent s...
pretest
focus group
primary test
preliminary study
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All of the following are examples of an observation study EXCEPT _____.
a mystery shopper pretending to be a customer in a McDonald's outlet
a cable laid across the street that records the number of cars that pass a certain intersection
determining how long employees spend taking breaks to smoke cigarettes
a consumer responding to a questionnaire about advertising
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A researcher has completed the fieldwork of collecting data, and now he is checking the data collection forms for omissions, legibility, and consisten...
analyzing the data
editing the data
coding the data
reporting the results
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When the researcher has only one or a small number of research objectives that can be addressed in a single study, that study is referred to as a ____...
research project
research program
research assessment
research snapshot
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When a researcher conducts numerous related studies that come together to address multiple, related research objectives, we refer to this as a researc...
agenda
project
program
conglomeration
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Managers at Procter & Gamble view business research at a strategic planning level, particularly for product-related decisions. Therefore, the company ...
research project
research program
research philosophy
research integration
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Being asked by a client to share information from research conducted for another client poses an ethical dilemma for researchers.
True
False
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The obligation on the part of the researcher to protect the identity of an individual research respondent is a matter of confidentiality.
True
False
?
The use of spyware violates the right to privacy and confidentiality of Internet users.
True
False
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A false experimental effect that is used to create the perception of a true experimental effect is called a placebo effect.
True
False
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Best Buy is expanding internationally, but the managers are concerned that they need to better understand a foreign market before entering it. The com...
An outside agency may have local expertise allowing it to specialize in research in a foreign market.
An outside agency can usually conduct research more quickly than doing it in-house.
An outside agency often can be more objective.
An outside agency is often more economical.
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A job posting for a research firm advertised it was looking for someone who can use SPSS software to forecast sales. What is this position typically c...
forecast analyst
statistical analyst
research assistant
research analyst
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When J.D. Power and Associates sells the results of its research studies on new-car satisfaction to automobile producers, J.D. Power is acting as a __...
pseudo-research supplier
syndicated service
cross-functional team
custom research supplier
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Research firms that develop a unique methodology for investigating a business specialty area is referred to as a _____.
standardized research service
custom research service
focused research service
research intermediary
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_____ is the application of morals to business behavior related to the exchange environment.
Moral relativism
Moral idealism
Business idealism
Business ethics
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Principles reflecting one's beliefs about what is ethical and unethical are called _____.
guiding principles
ethical imperatives
functional standards
moral standards
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Claire believes she is a moral person, but she does believe that it is acceptable to tell a lie in certain situations. Which of the following term bes...
relativism
idealism
situationalism
conformism
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Before participating in a research study, John was provided with information regarding the purpose of the study and was asked to sign a form agreeing ...
implicit consent
informed consent
ideal consent
voluntary consent
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One right a research participant has is that information involved in the research will not be shared with others, which is known as _____.
consent
active research
passive research
confidentiality
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Mary received a phone call asking her to participate in a research study on car insurance. However, after about four questions, the person on the phon...
conflict of interest
pitch polling
sugging
commercial research
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A decision statement is a written expression of the key question(s) that a research user wishes to answer.
True
False
?
The term problem definition refers to the process of defining and developing a decision statement and the steps involved in translating it into more p...
True
False
?
A problem occurs when there is a difference between the current conditions and a more preferable set of conditions.
True
False
?
The first step in the problem-definition process is to determine the unit of analysis.
True
False
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Probing is an interview technique that tries to draw deeper and more elaborate explanations from a discussion.
True
False
?
A research proposal is a written statement of the research design.
True
False
?
When a researcher defines and develops a decision statement and the steps involved in translating it into more precise research terminology, he or she...
hypotheses development
research planning
research process
problem definition
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Which of the following is the FIRST step of the problem definition process?
determine the unit of analysis
identify the problem
identify key symptoms in the situation
determine the relevant variables
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Which of the following is the LAST step of the problem definition process?
write research questions and/or hypotheses
determine the relevant variables
determine the unit of analysis
understand the background of the problem
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Which of the following is a possible unit of analysis in a research study?
an employee
a sales region
a zip code area
all of these choices
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All of the following are types of variables EXCEPT _____.
continuous
categorical
constant
dependent
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What type of variable is "gender"?
continuous variable
primary variable
dependent variable
categorical variable
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Todd has prepared a document that includes the deliverables and a definition of the problem for a research client. In this document, he described how ...
research proposal
research statement
research blueprint
managerial action statement
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Sharon is a management professor who received a grant from the American Management Association to study how employees make decisions in cross-function...
applied business research
dependent business research
funded business research
analytical business research
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Qualitative research is subjective in the sense that the results are researcher-dependent.
True
False
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Phenomenology represents a philosophical approach to studying human experiences based on the idea that human experience itself is inherently subjectiv...
True
False
?
Studying cultures using methods that involve becoming highly active within that culture is called phenomenology.
True
False
?
Case studies involve documented history of a particular person, group, organization, or event.
True
False
?
Focus groups, while useful, take considerable time and effort to execute.
True
False
?
The ideal size of a focus group is 20 to 25 people.
True
False
?
A focus group moderator needs to be a good talker and dominate the group discussion to keep it on track.
True
False
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In online focus group sessions, the moderator's ability to probe is greater than it is in a face-to-face focus group session.
True
False
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Depth interviews are less expensive than focus group interviews, especially if several depth interviews are conducted.
True
False
?
Research that addresses business objectives through techniques allowing the researcher to provide elaborate interpretations of business phenomena with...
preliminary research
primitive research
qualitative research
secondary research
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Qualitative research is considered to be _____ because the researcher must extract meaning from unstructured responses.
researcher-dependent
less valid
less useful
object-dependent
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Research that addresses research objectives through empirical assessments that involve numerical measurement and analysis approaches is called _____.
quantitative business research
qualitative business research
extensive business research
grounded business research
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Ethnography is a qualitative research orientation originating in _____.
marketing
psychology
anthropology
sociology
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Which of the following is an important approach used in phenomenology?
netnography
ethnography
grounded theory
hermeneutics
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_____ is a way of studying culture through methods that involve becoming highly active within that culture.
Grounded theory
Ethnography
Phenomenology
Case studies
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In case studies, _____ are identified by the frequency with which the same term (or a synonym) arises in the narrative description.
themes
threats
links
ladders