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Interactive Marketing and Electronic Commerce
Interactive Marketing and Electronic Commerce MCQs
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Two parallel and complementary markets that exist today are the traditional physical and the _____________:
Computer exchange
Electronic commerce
Marketspace
Web
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_________ marketing involves buyer-seller electronic communication in a computer-mediated environment:
Internet
Interactive
Web
Electronic
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Hypertext transfer protocol (http) is a:
language used to format documents
address prefix used to direct browsers
resource locator
means by which documents are delivered from Web sites to PC’s
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The leading commercial online service provider in Canada is:
Microsoft
Prodigy
Yahoo
Sympatico
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_______ is a Web-based network used within the boundaries of an organization:
Intranet
Interoffice Web
Office Net
Extranet
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Which of the following is considered to be a form of business-to-business electronic commerce:
Intranet
E-commerce
Electronic data interchanges
Chat rooms
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Fusing the Internet, Intranet, and Extranet will eventually create ___________:
Faster marketplace
Worldwide market
Virtual organizations
Need for e-government
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The greatest marketspace opportunity for marketers lies in its potential for creating ______:
New product opportunities
Form Utility
Greater revenues
Customized ads
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The biggest difference between online consumers and the general public is:
Education level
Age
Income
Computer ownership/access
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The two factors differentiating Internet users include:
Enthusiasm and reason for use
Enthusiasm and frequency of use
Purchase history & enthusiasm
Knowledge of Internet and purchase history
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The two largest iVALS market segments of Internet users are:
Wizards and Pioneers
Wizards and sociables
Immigrants and seekers
Immigrants & Wizards
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Which of the following is NOT one of the 6 "C’s:
Convenience
Cost
Capability
Communication
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These are electronic gateways to the WWW:
Portals
Search engines
Service providers
A or B
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_____ are online computer files that can be downloaded by a marketer to track Web visitors:
Bots
Cookies
portals
e-ads
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This type of Web site is essentially an electronic storefront:
Promotional site
Corporate site
Marketing site
Transactional site
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The primary objective of online advertising is to:
Gather consumer information
Generate database of customers
Generate sales
Lead buyers to transactional Web site
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To place ads on the Internet, a company could buy space on a commercially-sponsored ____________:
Web site
Web community
Web portal
B & C only
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The most common type of ads on the Internet are called:
Banner ads
Header ads
Pop-ups
Strip ads
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_______ are similar to TV ads because they often incorporate video and audio features:
Pop ups
Intermercials
Interval ads
Video spots
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One of the greatest benefits e-commerce offers marketers is:
Faster lead generation
Customization of products for consumers
Larger base of consumers
Instant communication
?
The movie "Shoeless Joe" was changed because audiences thought it might be about a homeless person. It was changed to:
Pretty Woman
The Mailman
Dancing with Wolves
Field of Dreams
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Marketing research is often used to help a film develop:
new goals
BCG configuration
sales forecasts
new product sales aids
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Marketing research is the process of defining a marketing problem and _______.
opportunity
solving marketing mix questions
determining the cost factor involved
creating a position atmosphere to work with
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In the marketing research process the 1st step is to define the problem followed by:
collection of data
develop recommendation
develop the research design
implement plan
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Research objectives are goals of who?
the decision maker
product users
research assistants
someone to be determined later
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Most marketing researchers would agree with philosopher John Dewey’s observation that "a problem well-defined is:
a problem still there"
a problem understood"
the beginning of the end"
half-solved"
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The constraints in a decision are the restrictions placed on potential ________:
solutions
problems
opportunity
managers
?
A conjuncture or idea about the relationship of two or more factors or what might happen in the future is a:
problem
opportunity
hypothesis
concept
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Using precise rules to select the sample such that each element of the population has a specific known chance of being selected is called:
Non profitability sampling
statistical inference
sampling
probability sampling
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Factors and figures that have already been recorded before the project at hand are called:
selection data
primary data
prime data
secondary data
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Secondary data can be divided into two parts
primary and selection
individual and exact
integral and non-dependent
internal and external
?
A.C. Nielsen is an example of what kind of company who provides secondary data:
syndicated market research provider
market research specialist
specialized syndicated trade source provider
market research retailer
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Lexis-Nexis Academic Universe is an example of a(n):
Web page creator
online database provider
Internet user for non profit users
future computer researcher
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Secondary data has an advantage of being:
timely
perfect fit to your needs
already to use because it is ready to fit
tremendous time saver
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There are really only two ways to collect primary data for a marketing study:
observation and asking questions
passive and remote observations
through laboratory settings and onsite groups
with careful, selected shopper and specialized syndicated services
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Informal session with groups of 6 to 10 people directed by discussion leader to lead the group is called a(n):
hypothesis generation
individual interviews
mall intercepts
focus group
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The high cost of reaching respondents in their homes with personal interviews has led to an increase in the use of:
mailed interviews
mall intercepts
phone interviews
more interviewers
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Two special ways that observation and questionnaires are sometimes used are:
panels and experiments
judge and jury roles
senate and house questionnaire
Likert and semantic differentials
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Primary data has advantages over secondary data of:
more timely and specific
costs less and is easier to find
takes less time to gather and interpret
having fewer people involved and lower cost
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An important task of marketing researchers is to present their findings to:
their staff
the target market
decision makers
a marketing manager