Organization Culture MCQs

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The ideal approach to multicountry marketing research is to have local researchers in each country, with close coordination between the client company...




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The values that make up an organization's culture are often taken for granted.




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Myths may be part of an organization culture.




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The statement "the customer is always right" is an example of a cultural value.




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Symbols cannot effectively transmit the complex concepts of an organization's culture.




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Innovation and organization culture are not generally related.




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Strong organizational cultures are always better than weak organizational cultures.




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When an organization's enacted values contradict its espoused values, new employees adopt the espoused values.




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An organization shouldn't seek to use every available technology but to leverage technologies available.




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A company intranet that is rarely updated can still have a strong effect on company culture as long as its content is good.




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Intranets that contain "like it or not?" feedback tools and features that allow employees to contribute reflect a participative culture that values em...




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Entrepreneurial types of activities are typically welcome within large organizations.




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Innovation involves targeted aspects of the organization.




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Research into the process of socialization indicates that socialization programs change new employees' values.




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Employees are socialized into organizations through observation alone.




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All firms have cultural values that are consistent with high performance.




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Due to the difficulty of changing organizational culture, no major company has ever managed to make significant changes to the culture.




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Managers interested in changing cultures should attempt to substitute stories and myths that support old cultural values with stories and myths that s...




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A major obstacle to changing an organization's culture is that upper-level managers may sometimes inadvertently revert to old patterns of behavio...




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A major obstacle to changing an organization's culture is that even if the culture is successfully changed, it is likely to change back shortly t...




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Most managers are NOT in a position to create an organizational culture.




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Organizational culture is independent of organizational performance.




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If a company's top managers engage in illegal or unethical behavior, these are the enacted values and norms of the firm.




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Assumptions are highly resistant to change.




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Assumptions are highly resistant to change.




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Weak cultures are always better than strong cultures.




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A dominating conflict culture is passive and disagreeable.




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The values that make up organization culture are usually






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An organization's assumptions are implicit and ________ resistant to change.






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If a business strategy and corporate culture are in conflict the __________ will win, regardless of the strength and effectiveness of the strategy.






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In a __________ culture, the reaction to the arrival of the plant manager is, "Heads up! The plant manager is coming onto the production floor—look ...






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In __________ conflict cultures, open confrontations are accepted, as are heated arguments and threats.






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The positivity or negativity of a culture reflects the degree to which






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__________ is the process of creating and doing new things that are introduced into the marketplace as products, processes, or services.






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__________ innovation is a major breakthrough that changes or creates whole industries.






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__________ innovation creates a new functionality by assembling existing parts in new ways.






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__________ innovation continues the technical improvement and extends the applications of radical and systems innovations.






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Which of the following types of innovation is the most common?






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Which of the following types of innovation is the least common?






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Which of the following types of innovation do other innovations often rely on?






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Combining the gasoline engine with bicycle and carriage technology to create automobiles was an example of which of the following kinds of innovation?...






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In complex societies, the socialization process takes many






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If a top manager works in a company with performance-reducing values, what action is recommended?






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If the culture new employees observe contradicts with the culture formally stated in corporate pamphlets, the new employees will come to accept






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Changing an organization's culture is __________ process.






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Research suggests that organization culture is understood and communicated through the use of






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Southwest Airlines has __________ conflict culture.






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Intranets that are rarely updated can reflect a culture that






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A centralized, heavily edited, and filtered intranet reflects a culture in which information flows __________ freely, and employee contributions are l...






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Which of the following is NOT characteristic of strong cultures?






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Samson thinks that changing an organization's culture is like losing weight: It's difficult and it can be done, but the effect is usually te...






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Dominating conflict cultures have which of the following conflict management norms?






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Collaborative conflict cultures have which of the following conflict management norms?






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Avoidant conflict cultures have which of the following conflict management norms?






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Passive-aggressive conflict cultures have which of the following conflict management norms?






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Which of the following are mechanisms of organizational socialization?






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Which of the following are obstacles to changing organizational culture?






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Which of the following contribute to culture?






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Dominating conflict cultures have which of the following conflict management norms?






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The degree of integration of the worker into the employer's organization is one of the factors considered by the courts to determine if an employ...




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The less direction and supervision provided by the employer, the more likely that the relationship is one of employment.




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A dependent contractor is an employee who is hired for a specific period of time.




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The distinction between an employee and an independent contractor for the purposes of vicarious liability is increasingly being called into question b...




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The federal Employment Equity Act requires all employers to address the underrepresentation of certain groups in their organizations.




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Human rights legislation prohibits all types of discrimination in employment.




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An employee may institute a lawsuit for wrongful dismissal, but an independent contractor may not.




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Adverse effects discrimination involves a workforce that is overwhelmingly dominated by males, such as the male-dominated federal Parliament.




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Systemic discrimination involves the application of a rule that appears to be neutral but has discriminatory effects.




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A defence that excuses discrimination on a prohibited ground when it is done in good faith and for a legitimate business reason is legally known as a ...




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A lawyer would describe an arrangement of an employee's workplace or duties to enable the employee to perform a work function without undue hards...




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Employment standards legislation seeks to impose health and safety protection for workers in the workplace.




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Laws that specify minimum standards in a workplace are provided by employment equity legislation.




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Employers are vicariously liable for any act of harassment by an employee.




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Pay equity involves provisions designed to ensure that female and male employees receive the same compensation for performing similar or substantially...




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Employers always have the right to impose random drug testing programs in the workplace.




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Intrusive searches of employees or their belongings are carefully scrutinized by the Canadian courts.




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The Criminal Code provides that it is an offence to intercept a private communication, but the section does not apply to communications that are not p...




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A body that administers labour relations legislation and recognizes certification of a union as a bargaining agent for a group of employees is typical...




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Once the parties have entered into the collective bargaining process, each is bound by a duty of good faith to make substantive efforts to negotiate a...