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Home
—›
Performance Management
Performance Management MCQs
?
Which of the following is the simplest method of performance appraisal method?
Paired comparisons
Narrative essay
Straight ranking
Alternative ranking
?
Which method allows two or more incumbents’ performances to be ranked together?
Paired comparisons
Forced distribution
Alternative ranking
Straight ranking
?
An advantage to this type of performance evaluation method is that each incumbent gets compared to every other incumbent, one by one. Which type of pe...
Forced distribution
Straight ranking
Alternative ranking
Paired comparison
?
Why are conventional rating forms used extensively?
The descriptive words used have the same meanings to different raters
The forms are very objective and the rater has little control over the form
They allow comparisons across employees and departments
Conventional forms are not subject to errors
?
When does a contrast effect occur in performance appraisals?
When raters assign higher rating to those whom they feel are similar to themselves
When the appraisal is based on only recent events
When past performance appraisal ratings are allowed to influence current ratings
When one subordinate’s performance is unjustly affected by an earlier evaluation of another employee
?
Which of the following statements is true?
Halo effect occurs when a supervisor allows one positive characteristic of an employee to overshadow all others
Horn effect occurs when all areas are poor, but the overall appraisal is high
Halo effect occurs when a poor rating in one area affects all other areas resulting in a poor overall appraisal
Horn effect occurs when a supervisor does not allow one characteristic of an employee to overshadow all others
?
When is the error of leniency most likely to happen?
When there are no sanctions against high ratings
When raters are trying to impress supervisors by showing how strict they are
When raters have a large span of control and little opportunity to observe
When the employee is perceived to be similar to the rater
?
What is a way to minimize the errors caused by primary or recency effects?
Trying to remember what has happened throughout the rating period
Documenting ongoing critical events
Weighing more heavily the events that have occurred recently
Weighing more heavily the events that occurred at the beginning of the rating period.
?
What is the implicit assumption the rater makes when they make the "similarity error" in performance evaluations?
Past behavior is similar to what they will do in the future
Employees who follow rules exactly are the best employees
All employees are alike
That the rater is a "model" employee
?
What does it mean to account for performance in a self-serving manner?
Seeing the causes of poor performance as one’s own lack of motivation
Seeing the causes of good performance as attributed to external factors
Seeing the causes of good performance as attributed to one’s own ability
Seeing the causes of poor performance as one’s own lack of ability
?
How can organizations help improve performance evaluations and help it so that employees don’t block ways to improve their performance if they ...
Wait until the employee states that they want to work on their performance
Have two appraisal interviews, one for evaluation and one for development
Get working on the development of the lacking performance right away
Have one good interview that focuses on their evaluation as well as development
?
What does EAP stand for?
Employee action program
Employee assessment policies
Employee assessment program
Employee assistance program
?
Which of the following EAPs could be categorized as "beneficial to the employee"?
Resolving management problems
Improving quality of life
Improving productivity
Limiting liability
?
Which of the following is not a purpose of performance appraisals?
To further develop individuals
To inform incumbents where they stand based on an evaluation
To guide individuals to perform better
To inform incumbents where they stand based on subjective thinking
?
All of the following are reasons why completing assessments of the performance appraisal system are important except...
To make changes to fit modern models, even if they are not needed
To make sure all legal considerations are observed
To increase its effectiveness
To see how well the development process is being met
?
Which of the following is an evaluation decision made using performance appraisal information?
Salary increases or decreases
Counseling employees
Providing feedback
Motivating employees to improve
?
How do performance appraisals help the company be legally compliant?
Outlines the expected performance
Provides a format for dialogue between superior and subordinate
Helps establish the validity of employment decisions.
Audits management talent to evaluate the current supply of human resources
?
Before beginning performance management, all of the following must occur except...
Establishment of competencies
Understanding the organization’s strategy
Evaluation of the results
Establishment of performance standards
?
Which of the following is how performance appraisals influence training and development?
Determines pay levels and pay increments
Helps understand the reason behind undesirable performance
It helps ensure only candidates that will perform well are included in the pool of applicants
Sets the foundation for job analysis
?
There are many ways to gather data on an individual. In choosing the performance appraisal method, when should the relevance of each source be conside...
Any of the methods work the same
After
During
Before
?
Which of the following is an advantage to using appraisal by subordinates?
Subordinates won’t evaluate their superiors solely based on personality
Subordinates won’t inflate the evaluation of their superiors
Subordinates may evaluate their superiors solely based on their own needs
Subordinates may help the superiors understand what they can do to improve
?
Why can appraisals by supervisors be effective?
They can alienate the employee if the employee does not perform well
Even without training they will give good feedback
They are most familiar with the job of the subordinate
They have reward and punishment power
?
Which of the following methods of performance appraisals use qualitative instead of quantitative data?
Paired comparisons
Narrative essay
Forced distribution method
Alternative ranking
?
Which of the following forms of performance evaluation is the most widely used?
Conventional rating
Straight rating
Forced distribution method
Narrative essay
?
Which of the following causes more errors to occur when trying to conduct an accurate performance evaluation?
When performance criteria are unclear
When there are incentives for accurate evaluations
When job duties are stated clearly
When performance criteria are clearly stated
?
Which of the following is the definition of what a central tendency bias error is when evaluating the performance of employees?
When managers rate employees based on what has happened recently
When managers rate the majority of incumbents in the middle of the pack
When managers give unfavorable ratings regardless of the performance, to impress others with their strictness
When managers rate subordinates higher than they should be rated, in order to avoid conflict
?
Which of the following effects occurs when past performance appraisal ratings, whether good or bad, are allowed to unjustly influence current/correct ...
Similarity effect
Spillover effect
Contrast effect
Recency effect
?
When it comes to performance appraisals, supervisors and incumbents often see the process from different perspectives. Which of the following is usual...
The employee’s ability
Lack of cooperation from other co-workers
The lack of support for the employee
Problems with machinery
?
Which of the following will not help ensure effective performance evaluations?
Making sure objective judgments are used
Letting subordinates review their appraisals
Using subjective criteria
Conducting evaluations on all employees
?
In which of the following stages are you more likely to find status reports, many changes, and the creation of forecasts?
Conceptualizing
Defining
Planning
Executing
?
Which of the following characteristics is not typical of a project manager?
Managing a temporary activity
Possesses in-depth technical knowledge
Managing a non-repetitive activity
Manages independently of the formal organization
?
Which of the following choices is not one of the driving forces behind the increasing demand for project management?
Compression of the product life cycle
Knowledge explosion
Development of third world and closed economies
More emphasis on the product and less on the customer
?
Which of the following statements is true?
Project management is becoming a standard way of doing business
Project management is increasingly contributing to achieving organizational strategies
Project management is being used at a consistent percentage of a firm’s efforts
Both A and B are true
?
Project management is ideally suited for a business environment requiring all of the following except
Accountability
Flexibility
Innovation
Repeatability
?
Which of the following is the number one characteristic that is looked for in management candidates?
Overall intelligence
Works well with others
Experience
Past successes
?
A common rule of thumb in the world of high-tech product development is that a six-month project delay can result in a loss of product revenue share o...
10
20
33
45
?
Which of the following has increased the demand for project management?
ISO 9000 certification
Specialization and concentration of knowledge
Time to market
Both A and C are correct
?
Which of the following is the first step in developing a set of strategies designed to best meet the needs of customers?
Market Research
Define the Integrated Project Management System
Environmental Analysis
Project Selection
?
Integration of project management with the organization takes place with the
Master budget
Strategy plan
Process of managing actual projects
Both b and c are correct
?
Two dimensions within the project management process are
Technical and sociocultural
Cost and time
Planned and unexpected
Established and new
?
Which of these is not part of the "technical dimension" of project management?
WBS
Budgets
Problem solving
Schedules
?
Which of these is not part of the "sociocultural dimension" of project management?
Negotiation
Resource allocation
Customer expectations
Leadership
?
Corporate downsizing has increased the trend toward
Reducing the number of projects a company initiates
Outsourcing significant segments of project work
Using dedicated project teams
Shorter project lead times
?
The importance of project management has increased due to
The movement of manufacturing operations out of the U.S
Time to market
The movement toward flatter and leaner organizations
All are true
?
Which of the following is not typically the responsibility of a project manger?
Meeting budget requirements
Meeting schedule requirements
Meeting performance specifications
All of these are typical responsibilities
?
A series of coordinated, related, multiple projects that continue over extended time intended to achieve a goal is known as a
Strategy
Program
Campaign
Crusade
?
In which of the following stages is it determined what the project will entail, when it will be scheduled, whom it will benefit, and what the budget w...
Conceptualizing
Defining
Planning
Executing
?
Which of the following has been used as part of a group of different tools to manage projects?
Job costing
Partnering
Bar charts
All of these have been used
?
The Integrated Management of Projects includes all of the following except:
Profit projections
Environmental analysis
Customer
Project management system
?
From 1994 to 2004 the trend for projects late or over budget was:
Significantly better
Slightly better
About the same
Slightly worse
?
Which of the follow is not one of the commonly heard comments of project managers?
Where did this project come from?
Why are we doing this project?
How can all these projects be first priority?
Why is this project so strongly linked to the strategic plan?
?
Which of the following is the simplest method of performance appraisal method?
Paired comparisons
Narrative essay
Straight ranking
Alternative ranking
?
Which method allows two or more incumbents’ performances to be ranked together?
Paired comparisons
Forced distribution
Alternative ranking
Straight ranking
?
An advantage to this type of performance evaluation method is that each incumbent gets compared to every other incumbent, one by one. Which type of pe...
Forced distribution
Straight ranking
Alternative ranking
Paired comparison
?
Why are conventional rating forms used extensively?
The descriptive words used have the same meanings to different raters
The forms are very objective and the rater has little control over the form
They allow comparisons across employees and departments
Conventional forms are not subject to errors
?
When does a contrast effect occur in performance appraisals?
When raters assign higher rating to those whom they feel are similar to themselves
When the appraisal is based on only recent events
When past performance appraisal ratings are allowed to influence current ratings
When one subordinate’s performance is unjustly affected by an earlier evaluation of another employee
?
Which of the following statements is true?
Halo effect occurs when a supervisor allows one positive characteristic of an employee to overshadow all others
Horn effect occurs when all areas are poor, but the overall appraisal is high
Halo effect occurs when a poor rating in one area affects all other areas resulting in a poor overall appraisal
Horn effect occurs when a supervisor does not allow one characteristic of an employee to overshadow all others
?
When is the error of leniency most likely to happen?
When there are no sanctions against high ratings
When raters are trying to impress supervisors by showing how strict they are
When raters have a large span of control and little opportunity to observe
When the employee is perceived to be similar to the rater
?
What is a way to minimize the errors caused by primary or recency effects?
Trying to remember what has happened throughout the rating period
Documenting ongoing critical events
Weighing more heavily the events that have occurred recently
Weighing more heavily the events that occurred at the beginning of the rating period.
?
What is the implicit assumption the rater makes when they make the "similarity error" in performance evaluations?
Past behavior is similar to what they will do in the future
Employees who follow rules exactly are the best employees
All employees are alike
That the rater is a "model" employee
?
What does it mean to account for performance in a self-serving manner?
Seeing the causes of poor performance as one’s own lack of motivation
Seeing the causes of good performance as attributed to external factors
Seeing the causes of good performance as attributed to one’s own ability
Seeing the causes of poor performance as one’s own lack of ability
?
How can organizations help improve performance evaluations and help it so that employees don’t block ways to improve their performance if they ...
Wait until the employee states that they want to work on their performance
Have two appraisal interviews, one for evaluation and one for development
Get working on the development of the lacking performance right away
Have one good interview that focuses on their evaluation as well as development
?
What does EAP stand for?
Employee action program
Employee assessment policies
Employee assessment program
Employee assistance program
?
Which of the following EAPs could be categorized as "beneficial to the employee"?
Resolving management problems
Improving quality of life
Improving productivity
Limiting liability
?
Which of the following is not a purpose of performance appraisals?
To further develop individuals
To inform incumbents where they stand based on an evaluation
To guide individuals to perform better
To inform incumbents where they stand based on subjective thinking
?
All of the following are reasons why completing assessments of the performance appraisal system are important except...
To make changes to fit modern models, even if they are not needed
To make sure all legal considerations are observed
To increase its effectiveness
To see how well the development process is being met
?
What is the formal structural system of measuring, evaluating, and influencing an employee’s job-related attributes, behaviors, and outcomes? ...
Training
Performance appraisal
Validity
Development
?
Which of the following is an evaluation decision made using performance appraisal information?
Salary increases or decreases
Counseling employees
Providing feedback
Motivating employees to improve
?
How do performance appraisals help the company be legally compliant?
Outlines the expected performance
Provides a format for dialogue between superior and subordinate
Helps establish the validity of employment decisions.
Audits management talent to evaluate the current supply of human resources
?
Which of the following influence the performance appraisal process?
Training and development
Selection and placement
Job analysis
All of these
?
Before beginning performance management, all of the following must occur except...
Establishment of competencies
Understanding the organization’s strategy
Evaluation of the results
Establishment of performance standards
?
Which of the following is how performance appraisals influence training and development?
Determines pay levels and pay increments
Helps understand the reason behind undesirable performance
It helps ensure only candidates that will perform well are included in the pool of applicants
Sets the foundation for job analysis
?
There are many ways to gather data on an individual. In choosing the performance appraisal method, when should the relevance of each source be conside...
Any of the methods work the same
After
During
Before
?
Which of the following is an advantage to using appraisal by subordinates?
Subordinates won’t evaluate their superiors solely based on personality
Subordinates won’t inflate the evaluation of their superiors
Subordinates may evaluate their superiors solely based on their own needs
Subordinates may help the superiors understand what they can do to improve
?
Why can appraisals by supervisors be effective?
They can alienate the employee if the employee does not perform well
Even without training they will give good feedback
They are most familiar with the job of the subordinate
They have reward and punishment power
?
Which of the following methods of performance appraisals use qualitative instead of quantitative data?
Paired comparisons
Narrative essay
Forced distribution method
Alternative ranking
?
Which of the following forms of performance evaluation is the most widely used?
Conventional rating
Straight rating
Forced distribution method
Narrative essay
?
Which of the following causes more errors to occur when trying to conduct an accurate performance evaluation?
When performance criteria are unclear
When there are incentives for accurate evaluations
When job duties are stated clearly
When performance criteria are clearly stated
?
Which of the following is the definition of what a central tendency bias error is when evaluating the performance of employees?
When managers rate employees based on what has happened recently
When managers rate the majority of incumbents in the middle of the pack
When managers give unfavorable ratings regardless of the performance, to impress others with their strictness
When managers rate subordinates higher than they should be rated, in order to avoid conflict
?
Which of the following effects occurs when past performance appraisal ratings, whether good or bad, are allowed to unjustly influence current/correct ...
Similarity effect
Spillover effect
Contrast effect
Recency effect
?
When it comes to performance appraisals, supervisors and incumbents often see the process from different perspectives. Which of the following is usual...
The employee’s ability
Lack of cooperation from other co-workers
The lack of support for the employee
Problems with machinery
?
Which of the following will not help ensure effective performance evaluations?
Making sure objective judgments are used
Letting subordinates review their appraisals
Using subjective criteria
Conducting evaluations on all employees
