EEOC
Equal employment opportunity commission
What are the 3 exceptions of employment at will
Public policy
Implied contract
Implied covenant of good faith
What are the 8 competencies of HR professional
Business & industry knowledge
Leadership & influence skills
Customer focus
Engagement
Analytical ability
Propensity for action
Political awareness
Understanding of economic phenomenon
A firm's affirmative action plan should contain three basic elements
Reasonable action
Reasonable self-analysis
Reasonable rationale for taking action
Top Management
Often determines how important HRM will be within the organization
What are the benefits of a diverse workforce
Increase creativity
Nurtures innovation
Title VII
Makes it unlawful for an employer to refuse to hire any individual because of protected class
Discriminate against any individual with respect to compensation, terms, conditions, or privileges based on a protect class
Segregate & classify employees in a way that creates adverse impact on individuals' employment status
What protected classes are covered under Title VII
Race, color, religion, sex, and national origin
Internal recruiting
Employee referral program
Job rotation
Transfers
Promotion
External recruiting
Employment websites
Radio & television
Newspaper & trade journals
Acquisitions & mergers
What method is BEST for recruiting
None
What is the first step in improving the selection process?
Refine the measure of job success
What was the purpose of the civil rights act of 1964?
Curb societal beliefs that people are different based on their physical appearance
What does Bona Fide Occupational Qualification (BFOQ) mean?
Characteristic that is necessary to successfully perform the job
How many employees does a company need to have before federal anti-discrimination laws apply?
15-25 employees
What is employment at will?
Organizations can generally hire, fire, or promote a person for any reason whatsoever. Also allows employees to leave a job at any time and for no reason
What state doesn't practice employment at will?
Montana
What does corporate culture represent?
The organization's value system
What are the four HR management objectives?
Increasing productivity
Increase quality of work flow
Ensuring legal compliance
Fostering ethical behavior
What is affirmative action?
The focus of AA is to assist disadvantage groups in employment. Action taken by an employer to overcome discriminatory effects of past or current practices or policies that create barriers to equal employment opportunity
What are on the Job training?
Apprenticeships
Assistantship
Internships
What is the primary law governing wages & salaries since 1938?
Fair labor standards Act
Variable compensation is based upon what?
Company's performance
Employee's performance
What are the sources of performance appraisals?
Yourself
Supervisors
Peers or subordinates
Computer monitoring
Customers
OSHA
Occupational safety and health act
Who can be cited and fined for OSHA violations?
Only employers
What is the core of union-management?
Collective bargaining
What is the purpose of strategic business planning?
To determine the organization's goals, future products, growth rates
What is the Line Managers role in the selection process?
Help identify the needs for staffing
Which ranking uses qualitative data instead of quantitative data?
Narrative essay
What is needed to build a solid compensation program?
A good job evaluation
How does job analysis help in selecting employees?
By clearly defining the qualities needed for the job
What is indirect compensation?
Benefits that are given to all employees for being a part of the organization
What determines the supreme law of the land?
United States Constitution
Which of the following set of laws has the biggest influence on the employment at will doctrine?
Anti-discrimination laws
What is the organization HRP based on?
Supply & demand
What are the 3 parameters that represent the selection process?
Organizational context
Job context
Job applicant
What is validity?
How accurately a measure assesses an attribute
When is it appropriate to use on the job training?
When training can fit into the organization's flow of activities
What is the first step in training & development?
Assessment
Which appraisal method is the most objective?
Computer monitoring
Why is conventional rating the most widely used form of performance evaluation?
Comparisons can be made across employees or depatments
How does organizational development help organization's?
Helps them adapt to change
What is a form of direct compensation?
Performance-based pay
What Law DOESN'T forbid discrimination?
The Lilly Ledbetter fair pay act of 2009
How are compensation & HR planning related?
Compensation is integrated into HR planning objectives
What is utilization review?
A review of the company's benefit costs
What is employee deviance?
Voluntary behavior that violates the norms of the organization
What is unionization?
The effort of a group of employees to deal with management over issues related to work
What type of union is considered illegal?
Closed shop
What is the first step in creating a union?
A group of unsatisfied employees gauge other employees' interest in a union
What is the ethnocentric approach to staffing internationally?
The company headquarters control all HR actives and subsidiaries
Employees that are assigned to return to work in their home country?
Impatriates
What should a HR generalist have a solid understanding of?
Training & development
Compensation & benefits
Employee & labor relations
Recruiting & selecting employees
Health safety & security
What are the 4 phases to human resource planning?
Gathering, analyzing & forecasting data
Establishing HR objectives & policies
Designing & implementing plans & programs
Controlling & evaluating HRM plans
What type of validity identifies KSA and needs no quantitative analysis?
Content validity
What is "strategy"?
Strategy refers to how an organization is going to compete
What is redundancy plan?
It is the process of laying off employees who are no longer needed
What is an implied contract that can be legally binding?
Employee handbook
What is diversity management within the organization?
Better sense of inclusion
What is the purpose of Executive Order 10925 that established Affirmative Action?
To mandate that managers of federally funded projects work to eliminate bias in employment practices
What are the three types of validity?
Empirical validity
Content validity
Construct validity
What type of validity identifies KSA?
Content validity
What are the five statistical techniques used to determine human resource demand?
Linear regression
Multiple linear regression
Productivity ratios
Time series analysis
Stochastic analysis
What are the three judgmental techniques used to determine human resource demand?
Managerial estimates
Delphi technique
Nominal grouping technique
What are the two judgmental techniques used to determine human resource supply?
Succession planning
Replacement planning
