Business Process Performance Paper 9

1

The four factors that derive from a company distinctive competencies and which create competitive advantage are






2

Which of the following statements is not true about the application of Theory of Constraints to production called the drum-buffer-rope (DBR) system:






3

In an attempt to improve operations, companies often go through analyses and redesign of the way processes are performed. Which of the following is not considered to be an aspect of a business process that may be focused on to achieve improvement?






4

Management of organizations that engage in business process management view business processes as






5

At which phase in the business process management lifecycle does management simulate performance of the process in a test environment?






6

In the theory of constraints, an operation or resource where the work performed approaches or exceeds the available is referred to as






7

Three of the basic measurements used by the Theory of Constraints (TOC) are






8

Which statement best describes the objective of the theory of constraints?
Throughput contribution . . Investment . . Operating costs






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