Marketing Management Paper 99

1

Which of the following employees is responsible for setting the ethical tone for the entire marketing organization?






2

-------- are formalized rules and standards that describe what the company expects of its employees in terms of ethical behavior.






3

A business that allows a condition or potential problem to go unresolved until the public learn about it is using the ----- strategy.






4

Ethics are defined by:






5

As Wham Burger reviews a proposed commercial indicating that the firm major competitor uses "less than top-quality beef," Wham Burger director of marketing brings up the issue of the ethics of the campaign. The firm Chairman correctly states that in the end it will be ------ that determine[s] what is unethical.






6

In developing a new herbicide, Atwell Chemicals comes up with two formulations. Option 1 is more effective in killing weeds but has a questionable impact on ground water. Option 2 is generally seen as safe but somewhat less effective than its alternative. In choosing Option 2, the firm stance is consistent with which one of the following moral philosophies?






7

Henry hears one of his senior salespeople spreading rumours about the drinking problems experienced by a competitor sales representative. When they get out to the car, Henry asks the perpetrator how she would feel if such information was being spread about her personal life.Henry response is most consistent with which one of the follo wing moral philosophies?






8

Sandra, a new salesperson for Brenham Foods calls in an order for twice the amount of merchandise that Corner Market requested because she knows that it will increase her sales and will not be noticed by Corner Market. This relates to ------- as an influence in ethical decision making.






9

If Tyreco failed to inform consumers that there were design problems with the firm tyres, it would have been engaged in unethical behaviour relating to which one of the following marketing issue areas?






10

Which one of the following activities will NOT help improve the ethical behavior of a marketing firm?






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