Organizational Behavior Paper 10

1

Your boss never gives you the benefit of the doubt. When you were late back from lunch, he assumed that you had simply taken too much time. He never considered that the elevators were out and you had to walk up 10 flights of stairs. Your boss is guilty of ______________.






2

Job appraisal is the part of ______________






3

Robert Katz identified three essential skills that managers need to have in order to reach their goals. What are these skills?






4

If a person responds the same way over time, attribution theory states that the behaviour shows.






5

Which of the following fields has most helped us understand differences in fundamental values, attitudes, and behaviour among people in different countries?






6

In Pavlov’s experiment, the bell was a/an.






7

What is the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment?






8

The extent to which individuals consistently regard themselves as capable, worthy, successful etc. is






9

Managerial orientation of "Custodial model" of OB is






10

______________ is a person’s belief about his chances of successfully accomplishing a specific task






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