Production and Operations Management Paper 23

1

The correct sequence of an organizations supply chain from a systems perspective is:






2

Improvements in the value chain can be implemented by following Kjellsdotter and Jonsson iterative planning cycle. Which of the following does not form part of the cycle?






3

What type of process would a Cement plant be most likely to use?






4

Product layout is preferably used for:






5

Transportation method is a ______________ approach.






6

Which of the following would not be an operations activity in a fast-food restaurant?






7

According to the Chase and Dasu (2001) study which of the following are behavioral concepts that should be applied to enhance customer perceptions of a service encounter?







8

Which of the following "best practices emphasized by service executives" had the highest mean emphasize rating?






9

Which of the following is not a benefit of using models in decision-making?






10

Which came last in the development of manufacturing techniques?






Result

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