Production and Operations Management Paper 46

1

The 5 pillars of TQM includes product,process,system,people and ______________






2

Which of the following is not a key function that intermediaries play in completing transactions?






3

Historically, conventional channels have lacked the leadership to ______________






4

Which of the following should be the first step in designing a marketing channel?






5

Channel members should be evaluated using all of the following criteria except which one?






6

In the 1980s, Toyota and Honda outcompeted American carmakers because they relied on suppliers for approximately ______________ percent of a car’svalue






7

The collective learning in the organization, especially how to coordinate diverse production skills and integrate multiple streams of technologies, is called






8

The procurement process in supply chain management renamed by Global Supply Chain Forum as ______________






9

______________ is the process in supply chain that defines how a company interacts with its suppliers.






10

Which of the following is not a component of 4PL?






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