The 5 pillars of TQM includes product,process,system,people and ______________
Detailed Answer
Correct answer: (C)
leadership
2
Which of the following is not a key function that intermediaries play in completing transactions?
Detailed Answer
Correct answer: (D)
financing
3
Historically, conventional channels have lacked the leadership to ______________
Detailed Answer
Correct answer: (D)
assign member roles and manage conflict
4
Which of the following should be the first step in designing a marketing channel?
Detailed Answer
Correct answer: (A)
identifying what consumers want from the channel
5
Channel members should be evaluated using all of the following criteria except which one?
Detailed Answer
Correct answer: (D)
channel leadership
6
In the 1980s, Toyota and Honda outcompeted American carmakers because they relied on suppliers for approximately ______________ percent of a car’svalue
Detailed Answer
Correct answer: (D)
80
7
The collective learning in the organization, especially how to coordinate diverse production skills and integrate multiple streams of technologies, is called
Detailed Answer
Correct answer: (D)
core competency
8
The procurement process in supply chain management renamed by Global Supply Chain Forum as ______________