Production and Operations Management Paper 49

1

_____________ happens in manufacturing when information about consumer demand for any product becomes increasingly distorted as it moves upstream in the manufacturing process.






2

In CRM customer teams tailor ______________ to meet the needs of key accounts and segments of other customers.






3

The ______________ management process needs to balance the customers requirements with the firms supply capabilities.






4

Which is not a part of basic systems of codifications?






5

______________ is the provision of service to customers before, during and after a purchase.






6

Modes of transportation includes






7

Third -party service providers are going for collaborations, mainly with consultancies and technology providers. This evolution in supply chain outsourcing is called ______________






8

The father of JIT






9

Public responsibility is a ______________ in TQM.






10

"Kaizen" is a Japanese term meaning






Result

Total Questions:
Correct Answers:
Wrong Answers:
Percentage: