Total Quality Management Paper 11

The roof of house of quality shows the interrelationship between:

X bar charts are uses to control the ______________ of a process.

Given that for the three samples, the value of R bar is .66 and value of d2 corresponding to three is1.128, what is the estimated standard deviation?

In phase 1 of control chart usage, if a point is outside the control limits and some assignable cause is found for the point, then we should:

Given L=3 and p=.03, estimate the sample size that can be used for construction of a p chart.

The chart used for tracking number non-conforming is:

For a c chart, the OC curve plots the ______________ against ______________.

Identification of customers and listening to the Voice of Customer (VoC) are a part of:

Ease of repair is associated with ______________ dimension of quality.

SIPOC diagram, used for understanding the flow in a process is used in ______________ stage of DMAIC.