Total Quality Management Paper 2
1TQM stands for ______________
2After E.deming, who is considered to have the greatest impact in quality management?
3Deming 4 step cycle for improvement is______________
4In Six Sigma, a ______________ is defined as any process output that does not meet customer specifications
5Plan-do-study-act cycle is a procedure to ______________
6Quality practices must be carried out ______________
7–––––––– are the charts that identify potential causes for particular quality problems.
8Quality circles work best if employees are initially trained in ______________
9Quality Trilogy includes
10production issues should be addressed early
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