Total Quality Management Paper 32

The role of management is to

Following is (are) the phase(s) of intervention

The main business process objective(s) are
i. Customer service
ii. Profit & loss
iii. Employee satisfaction
The correct order is

Benefit(s) of model based improvement is (are) Establish common language
i. Models are comprehensive
ii. The correct order is

Reliability of product means
i. Consistency of performance
ii. Performance over period
iii. Free of technical errors
The correct order is

The role of management is
i. To provide Resources
ii. To define EMS
iii. To monitor the effectiveness of the system
The correct order is

The objective of ISO-9000 family of Quality management is

The following is (are) the machine down time.

Which of the following is for Environment management?

Rectangle represents ______________ While plotting flow chart.