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Operations Management

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The Balanced Scorecard is a useful tool for helping managers translate their strategy into action in the following areas:

Sustainability; Flexibility; Efficiency; Technology
Customers; Financial; Internal Business Processes; Learning and Growth
Customization; Standardization; Efficiency; Effectiveness
The Environment; The Community; Suppliers; Other Stakeholders

Correct - Your answer is correct.

Wrong - Your answer is wrong.

Detailed Answer

Correct answer: (B)

Customers; Financial; Internal Business Processes; Learning and Growth
These are the four core areas addressed by the Balanced Scorecard.

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