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Advertising and Sales Promotion
Advertising and Sales Promotion MCQs
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Attitudes toward a brand result from a combination of __________________ attitude-formation processes.
primary and secondary
linear and non-linear
associative and non-associative
central- and peripheral-route
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A strength of radio advertising is ________________
the ability to reach segmented audiences
the ability to reach prospective customers on a personal and intimate level
low cost per thousand
All of the above
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In a _________________ advertising schedule, advertising is used during every period of the campaign, but the amount of advertising varies considerabl...
flighting
dated
plotted
pulsing
?
Marketers can enhance the consumers’ ability to access knowledge structures by ________________
using loud music
using colorful ads
employing verbal framing
repeating brand information
?
All marketing activities that attempt to stimulate quick buyer action or immediate sales of a product are known as ______________________
Sponsorship
Advertising
personal selling
sales promotion
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A detergent that advertises how clean it gets clothes is appealing to the ___________________ consumer need
Functional
Symbolic
Biological
Utilitarian
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Which of the following is NOT a requirement for setting advertising objectives?
Objectives must specify the amount of change.
Objectives must be stated in terms of profits.
Objectives must be realistic.
Objectives must be internally consistent.
?
The ______________________ component of attitudes focuses on behavioral tendencies
Affective
Instrumental
Conative
Cognitive
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The process of translating thought into a symbolic form is known as _____________________
Encoding
Feedback
Noise
Decoding
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Margaret Stephens notices the television commercial because of the loud sounds. This is an example of ______________________
exposure
involuntary attention
nonvoluntary attention
voluntary attention
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By definition, _______________ simply means that consumers come in contact with the marketer’s message.
Perception
Exposure
Attention
Comprehension
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Which one of the following is the greatest obstacle to implementing integrated marketing communications?
Few providers of marketing communications services have the skills to execute IMC programs.
There is a lack of interest in IMC by top management.
The cost for implementing an IMC program is difficult to justify.
Little can be gained by coordinating the various marketing communications elements.
?
According to the HEM, consumer behavior is seen as _______________________
Rational
highly cognitive
Emotional
Systematic
?
The first step of the objective-and-task method is ____________________
assessing the communications functions
establishing specific marketing objectives that need to be accomplished
determining advertising’s role in the total communication mix
establishing specific advertising goals in terms of the levels of measurable communication response required to achieve marketing objectives
?
Which value is derived from the need for variety and achieving an exciting life?
self-direction
hedonism
achievement
stimulation
?
A good copy-testing system needs to provide measurements that are _______________________
relevant to the advertising objectives
relevant to the advertising budget
relevant to the advertising media
relevant to the advertising script
?
The concept of effective reach states that fewer exposures to advertisements are required _________________________
when humor is used
when comparative advertising is used
for brands with higher market shares and greater customer loyalty
for expensive products
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Laddering is a marketing research technique that has been developed to identify links between ___________________________
attributes, consumers, and values
attitudes, consumers, and values
attributes, consequences, and variables
attributes, consequences, and values
?
Which of the following is NOT a problem with television advertising?
escalating advertising costs
erosion of television viewing audiences
substantial audience fractionalization
inability to achieve impact
?
The premise underlying geodemographic targeting is that people who _____________________ also share demographic and lifestyle similarities.
are in the same income category
reside in similar areas
are of the same age
are of the same gender
?
A(n) ____________________ advertising objective is aimed at achieving communication outcomes that precede behavior.
precise
planned
indirect
direct
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Using sex appeal can generally _______________________
Lure attention
Enhance recall
Evoke emotional responses
all of the above
?
In general, the single-voice, or synergy principle, involves selecting a specific __________________________ for a brand.
positioning statement
marketing mix
pricing strategy
advertising budget
?
The advertising budget procedure used most frequently is the _______________________ method.
percentage-of-sales
arbitrary allocation
marginal cost
None of the above.
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A clothing store that sets their advertising budget by following the major competitor and adding an additional 15 percent is using the _______________...
percentage-of-sales
arbitrary allocation
objective-and-task
competitive parity
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At what stage of the PLC (Product Life Cycle) can a higher price usually be charged?
Introduction or
Growth
Maturity
Both a and b
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Questions such as: "What ads do you remember seeing yesterday?" are an example of what type of post-test?
Aided recall
Unaided recall
Inquiry test
Attitude test.
?
Intermediaries make the flow of products from producers to buyers possible by performing three basic functions:
Production, transmission and display
Assorting, storing and sorting
Transactional, logistical and facilitation
Buying sorting and financing
?
If, after buying a product, the customers is anxious about the choice she/he made, this is called:
Post purchase behavior
Cognitive dissonance
Comparative tension
Buyers’ dissatisfaction.
?
The store carries a mix of automotive, outdoor, sporting, and decoration goods as well as house wares. What term would describe its product line?
Complexity
Breadth
Depth
Richness
?
Selecting target markets means using criteria such as cost of reach the segment and ______________:
Size and expected growth
Marketing investment
Density of population
Values of customers.
?
The main reasons a firm segments its markets are:
To refine sales forecasts and allow for more product differentiation.
To create more word-of-mouth in a market.
To focus advertising and monitor sales
To respond to different needs and wants in market and increases sales and profits
?
Selling brand-name products at lower than regular price is:
Guaranteed to cause a loss not a wise business decision.
Off-price retailing
Markup
Shrinkage.
?
One of the following is NOT a criteria when forming segments:
Potential for higher profits and ROI.
Similarity of needs
Difference in needs of buyers among segments
Fewer customer complaints.
?
Any paid form of non personal communication about an organization, good, service or idea by an identified sponsor is called:
Publicity
Public relation.
Advertising
Promotion
?
Risk taking, transporting and grading. Professional managed and centrally coordinated marketing channels designed to achieve channel economies and max...
Vertical marketing systems
Horizontal marketing systems
Centrally coordinated systems
Professional coordinated marketing systems.
?
All activities involved in selling renting, and providing goods and services to ultimate consumers for personal, family or household use are known as:...
Marketing
Retailing
Personal Selling
Sales promotion
?
Norms and expectations about the way people do things in a specific country are referred to as:
National character
Customs
Values
Preferences
?
The framework to relate the market segments of potential buyers to products offered or potential marketing actions by the firm is called:
Action grid
Relation grid
Product grid
Market grid.
?
Another name for a company’s marketing communications mix is:
The advertising program.
The sales force.
The image mix.
The promotion mix.
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Although the promotion mix is the company’s primary communication activity, the ______________ must be coordinated for greatest communication i...
Organizational culture
Entire marketing mix
Demand mix
Profit variables in a company
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IMC, as presented in the text and in context with promotion, stands for:
International manufacturing capacity.
International monetary consistency.
Integrated marketing communications.
Integrated marketing corporations.
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The communications process should start with:
A basic belief about the communication piece.
An audit of all the potential contacts target customers have with the company and its brands.
An evaluation of the history of advertising used by the firm.
Hiring communications experts to handle the communication problems of the firm.
?
The promotion tool that may include coupons, contests, premiums, and other means Of attracting consumer attention is best described as being which of ...
Advertising
Personal selling
Public relations
Sales promotion
?
A ______________ is a promotion strategy that calls for using the sales force and trade promotion to move the product through channels.
Push strategy
Pull strategy
Blocking strategy
Integrated strategy
?
______________ is well suited to highly targeted marketing efforts and to building one-to-one customer relationships.
Advertising
Public relations
Sales promotion
Direct marketing
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Marketing management must make four important decisions when developing an advertising program. All of the following would be among those decisions EX...
Setting advertising objectives.
Setting the advertising budget.
Setting procedures for an advertising culture audit.
Developing advertising strategy.
?
When Avis positioned itself against market-leading Hertz by claiming, "We’re Number two, so we try harder," it was using which of the following...
Informative advertising
Psychological advertising
Reminder advertising
Comparative advertising
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The word advertising is means turning of ______________ to something.
Desire
Attraction
Attention
Interest
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An appeal is the ______________ of an advertisement
Theme
Image
Color
Information
?
The series of action to attain media objectives is ______________
Media planning
Media strategy
Media selection
Media buying
?
The ads which are beyond the consciousness of the audience are______________
Subliminal
Obscene
Misleading
Appealing
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Merchandise allowance is a ______________ technique
Consumer promotion
Trade promotion
Sales force promotion
Media promotion
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The space and time for advertisement are bought from ______________
Advertising agency
Media
Customer
Manufacturer
?
Advertising is subject to ______________
Social norms
Group norms
Company norms
None of these
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If a company wants to build a good "corporate image," it will probably use which of the following marketing communications mix tools?
advertising
public relations
direct marketing
sales promotion
?
Which of the following major promotional tools use the telephone, mail, fax, e-mail, and the Internet to communicate directly with specific consumers?...
advertising
public relations
direct marketing
sales promotion
?
______________ fragmentation has resulted in media fragmentation.
Market
Purchasing
Product
Public relations
?
If Sony tries to convince consumers that its brand of computer disks is the best quality for the money, it is using which of the following forms of ad...
Informative advertising
Psychological advertising
Reminder advertising
Persuasive advertising
?
The most logical budget setting method is found in the list below. Which is it?
Affordable method
Percentage-of-sales method
Competitive-parity method
Objective-and-task method
?
In evaluating messages for advertising, pointing out the benefits that make the product more desirable or interesting to consumers ensures that the me...
Meaningful.
Distinctive.
Believable.
Remembered.
?
The measure of the percentage of people in the target market who are exposed to the ad campaign during a given period of time is called:
Reach.
Frequency.
Impact.
Performance.
?
Which of the following mass media forms has the disadvantages of long ad-purchase lead time, high cost, no guarantee of position?
Newspapers
Television
Magazines
Radio
?
Several factors have contributed to the rapid growth of sales promotion. All of the factors listed below have played a part in that growth EXCEPT:
Greater pressure to increase sales.
More competition and a decline in differentiation of brands.
A relaxing of government regulations governing sales promotion.
Advertising efficiency has declined.
?
If an advertiser were to give consumers useful articles (imprinted with the advertiser’s name) as gifts (such a pen or calendar), which of the ...
samples
premiums
point-of-purchase promotions
advertising specialties
?
The type of trade-promotion discount in which manufacturers agree to reduce the price to the retailer in exchange for the retailer’s agreement ...
discount.
allowance.
premium.
rebate.
?
AIDA refers to the:
Hierarchy of effects model.
Broadcast model.
Subscription model
Internet model.
?
Which tool of the promotional mix is defined as any paid form of non personal presentation and promotion of ideas, goods, or services by an identified...
Advertising
Public relations
Direct marketing
Sales promotion
?
All of the following are cited by the text as limitations or challenges to marketers trying to use the Web to build brands EXCEPT:
The higher expense of Web advertising versus traditional advertising.
The Internet doesn’t build mass brand awareness.
The Web’s format and quality constraints.
Difficulty in achieving advertising-like solutions on the Web.
?
Which of the following promotional forms is often described as being too impersonal and only a one-way communication form?
Advertising
Personal selling
Public relations
Sales promotion
?
The promotional tool that marketers tend to underuse or use only as an afterthought Is best described as being which of the following?
Advertising
Personal selling
Public relations
Sales promotion
?
A specific communication task to be accomplished with a specific target audience During a specific period of time is called an:
Advertising campaign.
Advertising objective.
Advertising criterion.
Advertising evaluation.
?
After determining its advertising objectives, a company next sets its ______________ for each product.
Advertising strategy
Advertising budget
Advertising goals
Advertising format
?
The sense of attraction created by an ad is known as ______________
Attraction
Appeal
Entertainment
Ad copy
?
______________ fill the communication gap between manufactures and consumers
Advertising media
Information
Message
Advertiser
?
If a company gives false message to the customers, it is known as______________
Deception
Subliminal ads
Obscene ads
Cheating
?
The inner urge that prompts a person to buy a product is known as
Buying motive
Inspiration
Influence
Desire
?
Ads which are below the entry of conscious mind is known as ______________
Deceptive
Free
Subliminal ads
Local
?
Which tool of the promotional mix consists of short-term incentives to encourage the purchase or sale of a product or service?
advertising
public relations
direct marketing
sales promotion
?
For many years mass-media advertising was king among promotion variables. Today, this form of advertising appears to be giving way to:
product differentiation.
other elements of the promotion mix.
no manipulative variables.
a move away from promotion.
?
If a company’s objective were to reach masses of buyers that were geographically dispersed at a low cost per exposure, the company would likely...
advertising
personal selling
public relations
sales promotion
?
Which of the following strategies is usually followed by b2b companies with respect to promotion strategy?
Push strategy
Pull strategy
Blocking strategy
Integrated strategy
?
Building selective demand is the objective of which type of advertising?
Informative advertising
Persuasive advertising
Reminder advertising
Demand-driven advertising
?
According to the chapter, all of the following have promoted the importance of the media-planning function EXCEPT:
Media fragmentation.
The development of the internet.
Soaring media costs.
More focused target marketing strategies.
?
Media planners consider many factors when making their media choices. According to the text, all of the following factors would be considered EXCEPT: ...
The fashionability of the media.
The media habits of target consumers.
The nature of the product.
The type of message to be used.
?
______________ combine(s) sight, sound, and motion; appeals to the senses; and, has a low cost per exposure as advantages.
Newspapers
Television
Direct mail
Radio
?
All of the following are benefits of a standardization policy in global advertising EXCEPT:
Lower advertising costs.
Greater global advertising coordination.
An attention to local differences in various global markets.
More consistent worldwide image.
?
If a retailer were to offer the consumer a "two for one" deal in purchasing merchandise, which of the following sales promotional techniques would hav...
samples
premiums
coupons
price packs
?
_____________ is a major promotion function whose objective is to build good relations with the company’s various publics.
Advertising
Direct marketing
Public relations
Specialty events
?
All of the following would be considered to be major public relations tools EXCEPT:
News.
Speeches.
Testifying.
Special events such as news conferences.
?
The ______________ is the specific mix of advertising, personal selling, sales promotion, public relations, and direct marketing tools that the compan...
Value mix
Integrated dealer mix
Marketing communications mix
Marketing control mix
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There is an increasing amount of commerce being done via the Internet. With respect to the promotional mix, which of the following categories would be...
Advertising
Public relations
Direct marketing
Sales promotion
?
Integrated marketing communications involves identifying the target audience and shaping a well-coordinated promotional program to elicit the desired ...
Costs are too high and profits are too low.
Personnel cannot cope with these responsibilities.
Marketing communications focus on overcoming immediate awareness, image, or preference problems.
Integrated communications do not work in the global environment because of regulations.
?
Which of the following promotional tools can reach many prospects who otherwise Avoid salespeople and is received as news rather than as a sales-direc...
Advertising
Personal selling
Public relations
Sales promotion
?
The first step in developing an advertising program should be to:
Set advertising objectives.
Set the advertising budget.
Evaluate advertising campaigns.
Develop advertising strategy.
?
Keeping consumers thinking about the product is the objective for which type of advertising ?
Informative advertising.
Psychological advertising.
Reminder advertising.
Persuasive advertising.
?
An ad to persuade customers to buy a Product is known as ______________
Persuasive ad
Informative ad
Replacement ad
Reminder ad
?
______________ appeal relates to psychological need of a person
Emotional
Personal
Social
Relational
?
Exposure of an ad to sample jury of prospective buyers is
Consumer jury method
Sales area tests
Questionnaire method
Focus group sessions
?
Communication activities which provide incentives to customer is known as
Sales promotion
Advertising
Personal selling
Publicity