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Introduction to Business
Introduction to Business MCQs
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Which of the following activities is part of the "planning" function of management?
Assigning a particular worker to do a specific task
Looking at market forecasts to identify future business opportunities and challenges
Praising a sales representative who has far exceeded her monthly sales objectives
Conducting a job interview with a potential new employee
?
Rob intends to major in accounting because he is confident that an ability to read and interpret financial and accounting data is the way to get to th...
technical skills.
verbal skills.
qualitative skills.
conceptual skills.
?
Which of the following would be a concern addressed in a strategic plan?
Should the firm make a long-term commitment to expand into new markets?
Which specific jobs should be assigned to each employee?
How much output should be produced this week in a given production facility?
Which computer software package should the firm’s human resources office use to manage the payroll?
?
Adam is a first-line manager for Idle Time Gaming, Inc., a company whose values and focus is innovation. Having recently transferred in from a traditi...
He must continue to issue detailed instructions to give the teams a sense of direction
He will no longer have a management position in the firm, since the purpose of teams is to eliminate the need for first-line managers
He will need to act less like a "boss" and more like a coach, advisor, counselor, and team player
He will isolate himself from his subordinates
?
Which of the following statements about effective leadership is the most accurate?
Effective leaders have the same personality traits
The most effective leadership style depends on who is being led and in what situation
The democratic style of leadership will almost always improve the effectiveness of the organization
One trait of effective managers is that they consistently maintain the same style of leadership
?
When managers identify a market trend that suggests a new opportunity and then devise a strategy to go after this new opportunity, they are involved i...
controlling.
planning.
leading.
organizing.
?
Kayla is a supervisor who manages a production line. She spends several hours each week developing specific employee work assignments and production s...
strategic planning.
contingency planning.
tactical planning.
operational planning.
?
Jenna Raiter, the president and CEO of AutoMotion Auto Service Centers, has asked several managers and employees to help establish a statement to outl...
payoff matrix.
mission statement.
tactical plan.
organization chart.
?
After thirteen years as a laborer for Hendrix Construction, Jimmy was promoted to the position of foreman. He is directly responsible for assigning va...
top management.
middle management.
supervisory management.
forward management.
?
Two years ago, Travis started his own restaurant supply company, serving the greater Chicago area. Until recently, he has never concerned himself with...
talk to his banker to set financial goals.
devise a set of clear performance standards.
design an accident report form so that he can keep accurate records of all accidents that occur.
devise a set of clear
?
__________ is the art of utilizing organizational resources to accomplish goals at work.
Socialization
Justification
Preparation
Management
?
Management is more progressive today. There is more emphasis on:
individual work that can be successfully measured.
working in teams.
striving to eliminate the control function of management.
placing greater reliance on the government for financing.
?
One of the challenges facing today’s managers is to:
deal with a workforce that is less educated and less self-directed than in the past.
find ways to encourage conformity instead of diversity.
work with a more educated workforce.
cope with the sudden and unexpected slowdown in the pace of innovation and change.
?
Today’s progressive managers:
prefer to use the autocratic style of leadership.
emphasize teamwork and cooperation rather than discipline and order-giving.
face fewer challenges and problems than managers in the past.
can rely on a much higher level of worker loyalty to the organization than in the past.
?
Which of the following statements comparing today’s workers with those from earlier eras is most accurate? Compared to earlier workers, todayâ...
more loyal to the firm.
less educated and less self-directed.
more willing to leave the firm to seek better opportunities.
more likely to need direct guidance and direction from their managers.
?
The revolution in management that is currently underway suggests that the most effective managers of the future will:
be very strict in their treatment of workers.
emphasize individual initiative rather than teamwork.
specialize in performing one of the four management functions.
emphasize team work.
?
How are managers today different from managers in the past?
Managers today are more likely to reprimand workers
Managers in the past would use praise and gentle suggestions
Managers in the past were less loyal to their employer
Managers today emphasize teamwork
?
Which of the following statements has resulted in changes in the role of management?
Most workers today show little initiative or creativity, so managers must spend more time directing their efforts
The marketplace is becoming global, which increases both competition and opportunities for cooperation and integration
Firms are recognizing that their workforces are too diverse, so managers must find ways to reduce diversity without violating federal laws against discrimination
The desire to encourage teamwork has resulted in larger, more cumbersome organizations with too many workers
?
One of the four primary functions of management is:
controlling
marketing
financing
designing
?
The management function concerned with anticipating future trends and determining the best strategies to achieve an organization’s goals and ob...
directing
leadership
planning
forecasting
?
According to the "Reaching Beyond Our Borders" box in Chapter 7, Jack Welch, former CEO of General Electric, said the key problem companies face in ad...
the lack of engineer and scientists in the global market.
the lack of support from the U.S. government for global expansion.
the lack of professional managers at all levels to run operations.
the lack of production capability to keep up with global demand.
?
When managers work on creating conditions and systems to ensure that everything and everyone works together to achieve the organization’s goals...
controlling
leading
planning
organizing
?
__________ is the management function that involves determining whether an organization is progressing toward its goals, rewarding employees for doing...
Organizing
Controlling
Leading
Officiating
?
___________ is the management function that involves setting goals, strategies, and tactics for achieving the organization’s goals and objectiv...
Forecasting
Planning
Conceptualizing
Controlling
?
Which of the following goals best describes today’s view of the organizing function? Organizing today focuses on:
achieving unified opinions from a diversified workforce.
designing the organization around the customer.
simplifying the process of measuring outcomes related to performance standards.
developing the most efficient strategic plans for the firm.
?
When managers determine that an organization is not making sufficient progress toward achieving its goals and objectives and they develop corrective m...
controlling
planning
directing
accounting
?
When managers identify a market trend that suggests a new opportunity and then devise a strategy to go after this new opportunity, they are involved i...
controlling
planning
leading
organizing
?
Which of the following activities would be a part of the leading function of management?
Devising a new strategic plan to enter a new foreign market currently dominated by a competing firm
Recruiting qualified workers to join the organization and assigning them to their proper position
Examining a financial report to see whether the firm’s profits are improving and taking corrective action if they are not
Training and coaching workers to help them understand their job and perform it effectively
?
Which of the following activities is part of the planning function of management?
Assigning a particular worker to do a specific task
Looking at market forecasts to identify future business opportunities and challenges
Praising a sales representative who has far exceeded her monthly sales objectives
Conducting a job interview with a potential new employee
?
Which of the following activities is part of the organizing function of management?
Going over a spreadsheet to analyze some financial data
Teaching a new employee how to use a piece of office equipment
Giving front-line workers additional resources needed to provide faster and better service to customers
Developing a broad general strategy to help the organization meet its long-term growth objectives
?
As a manager, two of Sylvia’s strengths are her ability to communicate goals clearly, and her ability to guide, coach, and motivate workers. Ba...
Controlling
Planning
Leading
Organizing
?
Amanda, a regional manager for Flairol Cosmetics, has just seen a report showing that sales in her region are trending lower than anticipated for the ...
controlling
directing
organizing
planning
?
A __________ is an overall explanation of why an organization exists and where it is trying to head.
tactical plan
prime directive
corporate charter
vision
?
A vision for a company is:
an explanation of why the company exists and where it wants to go.
the same thing as an objective.
a detailed plan that outlines the major organizational structure of the firm.
very relevant for the short-term, but less useful for the long-term.
?
A meaningful mission statement should address topics such as the organization’s:
form of ownership and methods of financing.
self-concept and company philosophy.
advertising strategy and distribution plan.
tactical plans and contingency plans.
