There is a very minimal digital divide between developed and undeveloped countries.
True
False
False
A growing number of people are using e-mail as their primary means of communicating with friends, colleagues, and associates.
True
False
True
The next generation of E-commerce will have greater interactive and multimedia capabilities.
True
False
True
WAP is poised to take over from the Internet Protocol that drives the Internet.
True
False
True
The Internet has transformed the landscape of business, however, newer emerging technologies in handheld devices and interactive TV will not have major implications for business.
True
False
False
Interactive TV has the potential to reach consumers in the lower end of the market.
True
False
True
Provided the technology is available, all possible channels should be used for contextual marketing.
True
False
False
While new forms of commerce (such as M-commerce) exist, success will depend on developing and implementing an integrated strategy.
True
False
True
Technologies are developing at a pace with which both business and consumers can easily absorb.
True
False
False
It is important that organizations work in an integrated fashion and all functions are geared toward serving the consumer.
True
False
True
Digital divide:
The gap in the adoption rate between the "haves" and "have-nots" of Internet access.
E-education:
The transformation of the education system through the use of the Internet to offer students and teachers online resources and a channel for online training and education.
E-government:
The transformation of government through the use of the Internet and information technology.
E-health:
The transformation of the health industry through the use of the Internet by those who seek health-related information and services online, as well as purchase drugs online.
Interactive TV (ITV):
The interaction of the TV viewer with the program, changing a passive viewer to a reactive, interactive viewer.
M-commerce:
Mobile commerce that allows consumers to order products, purchase stocks, and receive news and targeted ads via cell phones or other hand-held devices.
Smart appliances:
Internet-enabled appliances, such as smart refrigerators that can be linked to online grocery stores, which will trigger purchase orders resulting in automatic replenishment of the inventory as needed.
Speech recognition:
The ability of computers, wireless devices, etc., to recognize speech and authenticate voice.
Wireless Application Protocol (WAP):
The language that allows computers to communicate over the wireless Internet using devices such as cell phones and Palms.
