Organization Effectiveness Quiz

What project management tool tracks project tasks against a calendar timeline? a)Gantt Chart b)PERT Chart c)Critical Path d)Project Plan

Beliefs, symbols, artifacts, and rituals all represent an organization's:
a)Mood
b)Climate
c)Values
d)Culture

An organization that has a functional structure, is bottom-line driven, and focuses on providing excellent customer service is said to have what kind of culture?
a)Clan culture
b)Market culture
c)Hierarchical culture
d)Adhocracy culture

Which of the following is not one of the factors that defines 'employee engagement'?
a)Empowerment
b)Motivation
c)Satisfaction
d)Commitment

What type of team can make decisions and solve problems related to daily operations, but needs to request approval for scheduling vacation or implementing training? a)Employee Involvement team b)Self-managed team c)Semi-autonomous team
d)Traditional work team

The four stages of team development are:
a)Plan, Implement, Revise, Evaluate
b)Form, Storm, Norm, Perform
c)Initiate, Execute, Evaluate, Conclude
d)Create, Delegate, Implement, Review

Which of the following describes a cognitive conflict within a team?
a)The overlap of responsiblities between team members
b)Lack of trust between individuals
c)The perception that one member has taken over the group
d)A disagreement about the interpretation of a policy

If a soft-drink supplier had three different divisions focused on supplying fast-food restaurants, grocery stores, and vending, this would be an example of what type of organization structure? a)Customer Departmentalization
b)Product Departmentalization
c)Matric Departmentalization
d)Functional Departmentalization

Which of the following is true about a matrix organization structure?
a)Employees can receive conflicting directions.
b)It is easy to manage.
c)Resources are shared across boundaries.
d)Functional experts work closely together.

What is the typical first response to an unpopular change?
a)Resistance
b)Exploration
c)Denial
d)Acceptance